WallyPark’s success is built upon our “motto” exceeding customer expectations, every time”. Providing our customers with a superior customer service experience and warm hospitality is the primary job function of every WallyPark employee. Each employee plays a specific role in ensuring our success. We have 10 locations in 8 U.S. cities, including Atlanta (ATL), Denver (DEN), Jacksonville (JAX), Los Angeles (LAX), Orlando (MCO), Philadelphia (PHL), San Diego (SAN) and Seattle (SEA). 

Read more about our company by visiting our website: https://www.wallypark.com/

You can officially apply for this job through our Careers page. 

We are looking for a professional and reliable CSA dispatcher to act as our company’s first point of contact for emergency and non-emergency calls. In this position, you will oversee the maintaining call logs, monitoring routes, transferring messages, and directing field units. Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. You will also provide customer service to our customers over the phone, in person, and using written communications. In this role, you will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service.

Full Time Employee Benefits:

• A Comprehensive Benefits Package with Company Training
• Paid Holidays, Vacation, & Sick Time
• Medical, Dental, Vision and 401(k) savings plan
• Professional Development
• Growth Opportunities 
• Pay rate $15.63 PLUS TIPS for Drivers
• $1000 Sign on Bonus

Part Time Employee Benefits:

• Professional Development
• Growth Opportunities 
• Pay rate $15.63 PLUS TIPS for Drivers
• $1000 Sign on Bonus

Location:

• 3811 Wally Park Way., College Park, GA 30337. Contact number:  (404) 763-9991

New Hire will be eligible for $1000 Sign On bonus after successful completion of 90 days of active employment.

• HS Diploma preferred but not required.
• Have Class B or C License to drive shuttle, passenger air brakes
• Valid/Clean/Accident-free driving record
• Must have excellent verbal communication skills and basic computer skills.
• Must be able to work in team environment.
• Highest levels of integrity and honesty.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Communicate location of waiting customers to shuttle drivers and follow up to ensure waiting customers are picked up.
• Dispatcher will need to drive Shuttles at times.
• Communicate with Supervisors as necessary to ensure express check out transactions are processed.
• Greet and be available to customer for customer service related issues.
• Must be able to answer inquiries about all rates, services and promotions.
• Utilize etiquette and professionalism during all customer interactions.
• Assist supervisors in reviewing reports and preparing vehicles for staging.
• Accurately prepare and log necessary reports.
• Maintaining clean and orderly workstations.
• Compliance with company rules, policies and standard operating procedures.
• Dispatcher is responsible for ensuring that our fleet of shuttles is effectively deployed to provide our customers with prompt and safe shuttle service.

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.