The L&R Group of Companies

Dispatcher Evening Shift

Job Locations US-GA-COLLEGE PARK
ID
2022-2322
# of Openings
1
Category
Customer Service/Support

Overview

We are currently recruiting for a professional and reliable dispatcher to act as our company’s first point of contact for emergency and non-emergency calls. In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units.

To excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills.

 

WallyPark’s success is built upon our “motto” exceeding customer expectations, every time”. Providing our customers with a superior customer service experience and warm hospitality is the primary job function of every WallyPark employee. Each employee plays a specific role in ensuring our success. We have 10 locations in 8 U.S. cities, including Atlanta (ATL), Denver (DEN), Jacksonville (JAX), Los Angeles (LAX), Orlando (MCO), Philadelphia (PHL), San Diego (SAN) and Seattle (SEA). 

 

Read more about our company by visiting our website:

https://www.wallypark.com/

 

Benefits:

  • Paid Holidays
  • Company Training
  • Professional Development
  • Growth Opportunities 

Shift includes evenings and must be willing to work weekends. 

 

Qualifications

 

  • HS Diploma preferred but not required.
  • Must have excellent verbal communication skills and basic computer skills.
  • Must be able to work in team environment.
  • Highest levels of integrity and honesty.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Responsibilities

  • Communicate location of waiting customers to shuttle drivers and follow up to ensure waiting customers are picked up.
  • Communicate with cashiers as necessary to ensure express check out transactions are processed.
  • Greet and be available to customer for customer service related issues.
  • Must be able to answer inquiries about all rates, services and promotions.
  • Utilize etiquette and professionalism during all customer interactions.
  • Keeping strict accountability of key inventory.
  • Assist supervisors in reviewing reports and preparing vehicles for staging.
  • Accurately prepare and log necessary reports.
  • Maintaining clean and orderly workstations.
  • Compliance with company rules, policies and standard operating procedures.

 

**Dispatchers are responsible for accepting, releasing and securing the inventory of valet parked vehicle keys. In addition, the dispatcher is responsible for ensuring that our fleet of shuttles is effectively deployed to provide our customers with prompt and safe shuttle service.**

 

 

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.

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