We are seeking an outgoing, organized, and friendly customer service agent to join our growing team and provide top-notch service to our customers over the phone, in person, and using written communications. In this role, you will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service.
WallyPark streamlines your travel with convenient, affordable airport parking. Our goal is to simplify and enhance the travel experience, so you can forget about parking and focus on what really matters. Reserve ahead or drive up to any of our locations. For peace-of-mind, we recommend you guarantee your space online or via our mobile app prior to busy holiday travel seasons. We have 10 locations in 8 U.S. cities, including Atlanta (ATL), Denver (DEN), Jacksonville (JAX), Los Angeles (LAX), Orlando (MCO), Philadelphia (PHL), San Diego (SAN) and Seattle (SEA). Find more location information under the “Locations” tab at the top of the page.
Read more about our company by visiting our website:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Customer Service Agents work in physically demanding environment. Lifting luggage, prolonged sitting and frequent standing are a normal part of the job. All CSA’s must be able to lift up to 50 pounds. Continuously requires vision, hearing and talking. Frequently requires standing, sitting, handling and foot controls. Occasionally requires fine dexterity, lifting, carrying, reaching, pushing/pulling, bending and twisting. Rarely requires, kneeling and climbing.
Machines, Tools, Equipment and Work Aids:
Motor vehicle operation, two-way radios, smart phone.
Exposure to noise and vibration and physical hazards. Seasonal exposure to extreme temperature and wetness and/or humidity
Occasionally requires emergency situations, irregular schedule/overtime, tedious or exacting work, and noisy/distracting environment.
L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.