The L&R Group of Companies

  • General Manager

    Job Locations US-IL-Schiller Park
    ID
    2018-1818
    # of Openings
    1
    Category
    Management
  • Overview

    At WallyPark, we simplify, streamline and enhance your travel experience. We’re reliable, respectful, progressive, intuitive and connected. As a result, you can forget about parking and focus on what really matters. We are more than just a parking facility. We are a parking experience. We take pride in providing unparalleled customer service and opportunities to make a difference in the travel industry. 

     

    Are you looking to join a company that is growing?  Are you looking for a rewarding career opportunity that you can make an immediate impact? Then we are looking for you!

     

     

    Wally Park is proud to offer:

    • Competitive Wages
    • Tremendous career advancement opportunities due to a strong presence all across North America
    • A comprehensive benefits package with company training, paid holidays & vacation, medical & dental, and 401(k) savings plan
    • Cutting-edge training

    Qualifications

    • Four Year Degree from Accredited University
    • Minimum of 5 years of experience as a general manager or assistant general manager with at least two years in the Travel & Leisure industry.
    • Proven leadership capabilities managing Associates in a 365/24/7 environment, to include interviewing, hiring/firing authority, counseling/coaching and scheduling.
    • Proactive, assertiveness, and sense of urgency in driving to reach goals.
    • Independent in putting forth ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what needs to be accomplished.
    • Proactively connects quickly to others; Open and sharing; Builds and leverages relationships to get work done.
    • Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

     

     

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

    Responsibilities

    • Ensure quality service for customers by maintaining 5-7 minute pick up, ease of operation and expeditious exit. Interact and communicate with customers and handle complaints or problems.
    • Coordinate all cashier, dispatch, valet, driver, and to ensure the proper flow of traffic and personnel to maintain exceptional service for customers.  Perform weekly bus timing surveys to ensure proper service requirements.
    • Assist in maintaining an adequate staff by scheduling, training, and developing subordinate personnel.  Approve and coordinate break and meal periods for all scheduled non-exempt staff.
    • Direct employee relations and promote harmonious work environment.
      Maintain facility and van appearance by coordinating regular inspections.
    • Apply and implement standards relative to changing organizational and staffing needs.
    • Contribute to the profitability of the Company by closely monitoring costs applicable to staffing during individual shifts.  Implement schedule reductions as needed.
    • Observe all employee functions while maintaining a daily log.
    • Coach employees for performance improvement and apply progressive disciplinary policy when necessary.

     

     

     

    L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.

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