The L&R Group of Companies

Dispatcher - Full Time

Job Locations US-CA-Los Angeles
ID
2018-1669
# of Openings
1
Category
Customer Service/Support

Overview

 At WallyPark, we simplify, streamline and enhance your travel experience. We’re reliable, respectful, progressive, intuitive and connected.  As a result, you can forget about parking and focus on what really matters.  We are more than just a parking facility.  We are a parking experience.  We take pride in providing unparalleled customer service and opportunities to make a difference in the travel industry. 

 

 Are you looking to join a company that is growing?  Are you looking for a rewarding career opportunity that you can make an immediate impact? Then we are looking for you!

 

Dispatchers are responsible for accepting, releasing and securing the inventory of valet parked vehicle keys. In addition, the dispatcher is responsible for ensuring that our fleet of shuttles is effectively deployed to provide our customers with prompt and safe shuttle service.

 

 

Wally Park is proud to offer:

  • Competitive Wages
  • Tremendous career advancement opportunities due to a strong presence all across North America
  • A comprehensive benefits package with company training, paid holidays & vacation, medical & dental, and 401(k) savings plan
  • Cutting-edge training

 

Qualifications

 

  • HS Diploma preferred but not required.
  • Must have excellent verbal communication skills and basic computer skills.
  • Must be able to work in team environment.
  • Highest levels of integrity and honesty.

 

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Responsibilities

  • Communicate location of waiting customers to shuttle drivers and follow up to ensure waiting customers are picked up.
  • Communicate with cashiers as necessary to ensure express check out transactions are processed.
  • Greet and be available to customer for customer service related issues.
  • Must be able to answer inquiries about all rates, services and promotions.
  • Utilize etiquette and professionalism during all customer interactions.
  • Keeping strict accountability of key inventory.
  • Assist supervisors in reviewing reports and preparing vehicles for staging.
  • Accurately prepare and log necessary reports.
  • Maintaining clean and orderly workstations.
  • Compliance with company rules, policies and standard operating procedures.

 

 

 

 

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.

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