At WallyPark, we simplify, streamline and enhance your travel experience. We’re reliable, respectful, progressive, intuitive and connected. As a result, you can forget about parking and focus on what really matters. We are more than just a parking facility. We are a parking experience. We take pride in providing unparalleled customer service and opportunities to make a difference in the travel industry.
We are looking for a Customer Service Specialist to join our team! The Customer Service Specialist will be responsible for assisting customers with customer service related issues.
The Customer Care department is the first point of contact for many of our customers nationwide. Customer Care Specialists work closely with the operations department, social media department, and upper management to ensure the highest standards of service are met for all our customers.
Our Customer Care Specialists respond to inquiries primarily via email, however WallyPark is a dynamic environment where live chat and phone skills will become the norm. Our Customer Care Specialists handle all customer inquiries, ensuring clear, friendly, professional and timely replies to all questions.