The L&R Group of Companies

Customer Service Agent (Cashier/Valet)

US-CA-Los Angeles
ID
2017-1554
# of Openings
4
Category
Customer Service/Support

Overview

At WallyPark, we simplify, streamline and enhance your travel experience. We’re reliable, respectful, progressive, intuitive and connected.  As a result, you can forget about parking and focus on what really matters.  We are more than just a parking facility.  We are a parking experience.  We take pride in providing unparalleled customer service and opportunities to make a difference in the travel industry. 

 

Do you thrive on providing great customer service.  Our Customer Service Agents are the cornerstone to our success.  The CSA is flexible and is cross-trained as a cashier and valet.

 

 

 

Qualifications

  • HS Diploma or equivalent required.
  • Valid/Current Driver's License.
  • Cashiering experience, 1-2 years or more prefered.
  • Able to calculate and perform basic arithmetic functions in the application of revenue accounting and cash accounting.
  • Must have excellent verbal communication skills and basic computer skills.
  • Must be able to work in a team environment.

 

Dependent upon location, cashiers might have to stand or sit for prolonged periods. The cashier should be able to operate a computer keyboard and mouse.

 

*Hiring is contingent on passing Drug screening, background and Predicative Index ® testing processes*

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

 

Responsibilities

  • Greet and be available to customer for customer service related issues.

  • Possess positive customer service skills.

  • Answer inquiries about all rates, services and promotions.

  • Utilize etiquette and professionalism during all customer interactions– phone or in person.

  • Accurately process revenue transactions and receive payment by cash or credit card.

  • Issue receipts, refunds, credits or change due to customers.

  • Input data of valet claim ticket data.

  • Prepare necessary accounting reports, cashier shift reports, gas reports, service reports (where applicable) and any other required reports or forms.

  • Drive/Handle customer vehicles in a safe manner.

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