The L&R Group of Companies

Customer Service Agent (Cashier/Valet)

US-CA-Los Angeles
ID
2017-1554
# of Openings
4
Category
Customer Service/Support

Overview

At WallyPark, we simplify, streamline and enhance your travel experience. We’re reliable, respectful, progressive, intuitive and connected.  As a result, you can forget about parking and focus on what really matters.  We are more than just a parking facility.  We are a parking experience.  We take pride in providing unparalleled customer service and opportunities to make a difference in the travel industry. 

 

Do you thrive on providing great customer service.  Our Customer Service Agents are the cornerstone to our success.  The CSA is flexible and is cross-trained as a cashier and valet.

 

 

 

Qualifications

  • HS Diploma or equivalent required.
  • Valid/Current Driver's License.
  • Cashiering experience, 1-2 years or more prefered.
  • Able to calculate and perform basic arithmetic functions in the application of revenue accounting and cash accounting.
  • Must have excellent verbal communication skills and basic computer skills.
  • Must be able to work in a team environment.

 

Dependent upon location, cashiers might have to stand or sit for prolonged periods. The cashier should be able to operate a computer keyboard and mouse.

 

 

 

Responsibilities

  • Greet and be available to customer for customer service related issues.

  • Possess positive customer service skills.

  • Answer inquiries about all rates, services and promotions.

  • Utilize etiquette and professionalism during all customer interactions– phone or in person.

  • Accurately process revenue transactions and receive payment by cash or credit card.

  • Issue receipts, refunds, credits or change due to customers.

  • Input data of valet claim ticket data.

  • Prepare necessary accounting reports, cashier shift reports, gas reports, service reports (where applicable) and any other required reports or forms.

  • Drive/Handle customer vehicles in a safe manner.

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