The L&R Group of Companies

Assistant General Manager

US-CA-Los Angeles
ID
2017-1532
# of Openings
1
Category
Management

Overview

At WallyPark, we simplify, streamline and enhance your travel experience. We’re reliable, respectful, progressive, intuitive and connected.  As a result, you can forget about parking and focus on what really matters.  We are more than just a parking facility.  We are a parking experience.  We take pride in providing unparalleled customer service and opportunities to make a difference in the travel industry. 
AGMs work closely in supporting the GM in a leadership and administrative role. You will work closely with supervisory staff in directing and motivating the actions of frontline employees to ensure the most productive work environment.

Qualifications

  • University/College Associates degree (2 years) or more with a minimum of 2 years in a supervisory role.
  • Able to calculate and perform basic arithmetic in the application of revenue accounting and cash accounting.
  • Must possess excellent verbal and written communication skills.
  • Basic computer skills and knowledge of the MS Office Suite.
  • Must be able to work in a team environment.
  • Current Driver’s License.
  • Valid/Clean/Accident-free driving record

 Should be able to perform all physical tasks required of front line staff members – luggage assistance, driving a vehicle, prolonged standing and walking. Must be able to lift over 50 pounds.

 

Responsibilities

-Have first rate etiquette and professionalism qualities

-Greet and be available to customer for customer service related issues.
-Report to upper management any operational issues that cause poor customer service.
-Ability and willingness to perform job functions of all subordinate positions.
-Help develop and implement strategies that ensure customer satisfaction.
-Ensure that employees comply with company rules, policies and standard operating procedures.
-Coaching and mentoring employees by providing feedback that reaffirms good performance and conduct and that corrects poor performance and conduct.
-Report to upper manager and/or correct issues that violate safety in the workplace
-Ability to prepare necessary accounting reports, cashier shift reports, gas reports, inventory forms, supervisory reports, worker’s compensation forms, claim forms, accident forms, etc.

-Be flexible for operation needs and schedule (evenings and weekends)

 

 

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